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FAQ

  • What is iGrow Marketplace?
    iGrow Marketplace is a platform specializing in controlled-environment agriculture (CEA) solutions. We connect growers of all scales with top-tier manufacturers, offering products like vertical farming systems, hydroponic setups, and climate control equipment to help you grow smarter, greener, and year-round.
  • Who can use iGrow Marketplace?
    Our marketplace caters to both commercial growers, such as urban farms and research institutions, and residential enthusiasts, including home gardeners and DIY growers.
  • How does the buying process work?
    Simply browse our catalog, request a quote, and our team will connect you with trusted manufacturers. Once the purchase is finalized, we ensure seamless support, acting as a bridge between you and the supplier.
  • What systems are best for small spaces like apartments?
    Compact hydroponic systems, countertop units, and vertical growing setups are ideal for small spaces. These systems are designed to maximize yield without taking up much room.
  • Can I grow organic produce at home?
    Yes! Our systems support pesticide-free, organic growing. Pair them with organic seeds and nutrients to enjoy fresh, home-grown produce.
  • How do I maintain my indoor garden system?
    Most systems require minimal upkeep, such as checking water levels, replenishing nutrients, and cleaning components periodically. We also provide guides to make maintenance easy.
  • Are your systems easy to use for beginners?
    Absolutely! Many of our residential systems are designed with first-time growers in mind, offering user-friendly interfaces and automated features like self-watering and lighting.
  • Do you offer equipment for large-scale operations?
    Yes, we specialize in scalable systems for commercial growers, including vertical farms, industrial hydroponics, and automated solutions for high-capacity production.
  • What industries do you serve?
    We serve a wide range of industries, including urban farming, cannabis cultivation, grocery chains, specialty food production, and research institutions.
  • Can I get custom solutions for my business?
    Yes, we offer tailored systems to meet specific industry requirements. From unique crop needs to facility constraints, our team works with you to design the perfect solution from our list of manufacturers.
  • How do you ensure product quality and reliability?
    We partner with trusted manufacturers who adhere to strict quality standards. Additionally, our team thoroughly vets pre-owned equipment to guarantee reliability.
  • Do you offer pre-owned equipment?
    Yes, we provide pre-owned and refurbished options to make high-quality systems more accessible. These units are inspected to ensure they meet performance standards.
  • Are refurbished systems covered by warranty?
    Many of our pre-owned systems come with limited warranties. Check the product details or speak with our team for specific warranty information.
  • How do I know if a pre-owned system is right for me?
    Pre-owned systems are ideal for budget-conscious growers or those looking to experiment before making a larger investment. Contact us for personalized recommendations.
  • Can I trade in my old equipment for a discount?
    Not at this time, but you can contact us to evaluate your existing equipment and explore options.
  • Are your systems energy-efficient?
    Most of our products are designed with sustainability in mind, featuring energy-efficient LED lighting, water recycling systems, and low-energy climate controls.
  • How do your products support sustainable farming?
    Our systems reduce resource use by maximizing water and nutrient efficiency, enabling year-round growing in smaller spaces, and cutting down on transportation-related carbon footprints.
  • Do you offer IoT-enabled or smart systems?
    Yes, we provide IoT-compatible systems with remote monitoring, automated nutrient delivery, and environmental control features, empowering growers with precision farming tools.
  • What’s the environmental impact of controlled-environment agriculture?
    CEA minimizes land use, reduces water consumption by up to 90%, and eliminates the need for harmful pesticides, making it a greener alternative to traditional farming.
  • Do you offer financing or leasing options?
    While we don’t provide direct financing, we partner with financing institutions to offer flexible payment options. Contact us for more details.
  • How do I request a quote?
    Simply visit our "Request a Quote" page, fill out the form with your needs, and our team will provide you with a personalized estimate.
  • Are there bulk discounts for large purchases?
    Yes, we offer discounts for bulk orders. Let us know your requirements, and we’ll help you get the best value.
  • What payment methods do you accept?
    We accept all major credit cards, wire transfers, and financing options via our partner institutions.
  • Can I design a system to meet specific needs?
    Yes, we specialize in custom solutions. Share your goals, space constraints, and requirements with us, and we’ll work with our manufacturers to design the perfect system.
  • Do you offer consulting for new businesses?
    Absolutely! Our team provides consulting for startups and established businesses, helping you plan and optimize your CEA operations.
  • What is the timeline for custom orders?
    Timelines vary based on the complexity of the project, but most custom solutions are delivered within 8-12 weeks for turn-key systems and lower for eqquiptment. We’ll provide updates throughout the process.
  • How do I get started with a tailored solution?
    Contact us through our contact us or request a quote pages, and one of our experts will guide you through the design and implementation process.
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